Web Design and the Branding Story Part 1
Monday, September 22nd, 2008It used to be that the idea of a website was to somehow impress our clients and give them the big “song and dance” show. I’m sure you all remember and some of you actually still think that Flash intros are awsome. Ya, ok. SKIP… We then somehow turned to this chaotic world of “over the top” information overload called way too much content. You see, we still have to somehow empower our brand, capture our audience and ultimately do one thing. We need to get client/prospect to contact us right? I’m sure that most of you readers are either selling widgets or services and the idea of selling clients acorss your product line, cross sell and upsell sounds great right? Well, this sounds more like an assembly line than a branding strategy. Your customers are people not widgets.
Your customers are real people, with real problems and your proposed product or solution is going to help them, stop thinking like an assembly line and perhaps the customer will stop rebelling. People have stopped paying attention to ads. I think if the stage is set right, you can get people to tune back in. It has to do with a little magic called strategic branding and innovative customer experiences. If you can make poeple’s lives easier, better or richer. You win. They win.
Your website should not be just another channel for polished messages, but rather a place to engage people. We see everyday sites that go on forever about this and that, and really the end user is just skimming and looking for those valuable key points. More….to come….