/* Concierge 2.13.0 — Live chat, booking and voice in the website chat.
   Follows the widget's light/dark theme classes and --sbai-accent. */

.sbai-widget-root{
  --sbe-bg: #f8f9fc;
  --sbe-card: #ffffff;
  --sbe-line: rgba(17,24,39,.09);
  --sbe-text: #111827;
  --sbe-text-2: #4b5563;
  --sbe-soft: color-mix(in srgb, var(--sbai-accent, #6d5efc) 10%, transparent);
}
.sbai-widget-root.sbai-theme-dark{
  --sbe-bg: #0d1117;
  --sbe-card: #161b26;
  --sbe-line: rgba(255,255,255,.10);
  --sbe-text: #e8eaf0;
  --sbe-text-2: rgba(232,234,240,.68);
  --sbe-soft: color-mix(in srgb, var(--sbai-accent, #6d5efc) 18%, transparent);
}

/* Notes, team messages, cards in the chat ---------------------------- */
.sbe-note{
  font-size:12px; line-height:1.45; color:var(--sbe-text-2);
  padding:6px 10px; border-radius:10px; background:var(--sbe-soft);
}
.sbai-widget-root .sbai-bubble.sbe-row-note{
  background:transparent !important; border:0 !important; box-shadow:none !important;
  padding:0 !important; align-self:center; max-width:92%; text-align:center;
}
.sbe-agent{ display:flex; flex-direction:column; gap:3px; }
.sbe-agent-name{ font-size:11px; font-weight:700; letter-spacing:.02em; color:var(--sbai-accent, #6d5efc); }
.sbai-theme-dark .sbe-agent-name{ color: color-mix(in srgb, var(--sbai-accent, #6d5efc) 55%, #fff); }
.sbe-agent-text{ white-space:pre-wrap; word-break:break-word; }

.sbe-live-banner{
  display:flex; align-items:center; gap:8px;
  padding:7px 14px; font-size:12px; font-weight:600;
  color:var(--sbe-text); background:var(--sbe-soft);
  border-bottom:1px solid var(--sbe-line);
}
.sbe-live-banner i{
  width:8px; height:8px; border-radius:50%; background:#22c55e; flex-shrink:0;
  box-shadow:0 0 0 0 rgba(34,197,94,.5); animation:sbePulse 1.8s ease-out infinite;
}
.sbe-live-banner i.is-wait{ background:#f59e0b; box-shadow:0 0 0 0 rgba(245,158,11,.5); }
@keyframes sbePulse{ 0%{ box-shadow:0 0 0 0 rgba(34,197,94,.45); } 70%{ box-shadow:0 0 0 7px rgba(34,197,94,0); } 100%{ box-shadow:0 0 0 0 rgba(34,197,94,0); } }

.sbe-card{
  border:1px solid var(--sbe-line); background:var(--sbe-card);
  border-radius:14px; padding:12px 14px; display:flex; flex-direction:column; gap:10px;
}
.sbe-card-title{ font-size:13px; font-weight:700; color:var(--sbe-text); }
.sbe-card-btn{
  display:inline-flex; align-items:center; justify-content:center; gap:8px;
  border:0; border-radius:10px; padding:10px 14px; cursor:pointer;
  font:600 13px/1.2 inherit; color:#fff; background:var(--sbai-accent, #6d5efc);
  transition: filter .15s ease, transform .15s ease, box-shadow .15s ease;
}
.sbe-card-btn:hover{ filter:brightness(1.07); box-shadow:0 8px 22px -8px var(--sbai-accent, #6d5efc); }
.sbe-card-btn:active{ transform:scale(.97); }
.sbe-card-btn svg{ width:16px; height:16px; }

.sbai-idle-chip.sbe-chip{ display:inline-flex; align-items:center; gap:6px; }
.sbai-idle-chip.sbe-chip svg{ width:14px; height:14px; flex-shrink:0; }

/* Voice button next to Send --------------------------------------- */
.sbe-voice-btn{
  flex-shrink:0; width:40px; height:40px; padding:0; border-radius:12px; cursor:pointer;
  display:flex; align-items:center; justify-content:center;
  border:1px solid var(--sbe-line); background:var(--sbe-soft); color:var(--sbai-accent, #6d5efc);
  transition: transform .15s ease, box-shadow .15s ease, background .15s ease;
  outline:none;
}
.sbai-theme-dark .sbe-voice-btn{ color: color-mix(in srgb, var(--sbai-accent, #6d5efc) 55%, #fff); }
.sbe-voice-btn svg{ width:18px; height:18px; }
.sbe-voice-btn:hover{ transform:scale(1.06); box-shadow:0 6px 18px -6px var(--sbai-accent, #6d5efc); }
.sbe-voice-btn:focus-visible{ box-shadow:0 0 0 3px color-mix(in srgb, var(--sbai-accent, #6d5efc) 40%, transparent); }

/* Sheets (calendar, voice call) cover the chat panel --------------- */
.sbe-sheet{
  position:absolute; inset:0; z-index:40;
  display:flex; flex-direction:column;
  background:var(--sbe-bg); color:var(--sbe-text);
  border-radius:inherit; overflow:hidden;
  opacity:0; visibility:hidden; transform:translateY(12px);
  transition: opacity .22s ease, transform .26s cubic-bezier(.2,.9,.2,1), visibility 0s linear .26s;
}
.sbe-sheet.is-on{ opacity:1; visibility:visible; transform:none; transition-delay:0s; }
.sbe-sheet--cal{ z-index:41; }
.sbe-sheet-head{
  flex:0 0 auto; display:flex; align-items:center; justify-content:space-between;
  padding:14px 16px; border-bottom:1px solid var(--sbe-line); font-size:14px;
}
.sbe-sheet-x{
  width:32px; height:32px; border-radius:10px; border:0; cursor:pointer;
  display:flex; align-items:center; justify-content:center;
  background:transparent; color:var(--sbe-text-2);
}
.sbe-sheet-x:hover{ background:var(--sbe-soft); color:var(--sbe-text); }
.sbe-sheet-x svg{ width:13px; height:13px; }
.sbe-sheet-body{ flex:1 1 auto; min-height:0; overflow:auto; -webkit-overflow-scrolling:touch; }
/* Give a short chat panel room for the calendar or the call. */
.sbai-panel:has(.sbe-sheet.is-on){ min-height:min(580px, calc(100vh - 120px)); min-height:min(580px, calc(100dvh - 120px)); }
.sbe-sheet--cal .sbe-sheet-body{ display:flex; flex-direction:column; overflow:hidden; }

/* Calendar */
.sbe-cal{ flex:1 1 auto; min-height:0; overflow:auto; -webkit-overflow-scrolling:touch; }
.sbe-cal-link{ flex:0 0 auto; }
.sbe-cal-wait{ padding:40px 20px; text-align:center; font-size:13px; color:var(--sbe-text-2); }
.sbe-cal-link{
  display:flex; align-items:center; justify-content:center; gap:6px;
  padding:12px; font-size:12px; font-weight:600; text-decoration:none;
  color:var(--sbe-text-2); border-top:1px solid var(--sbe-line);
}
.sbe-cal-link:hover{ color:var(--sbai-accent, #6d5efc); }
.sbe-cal-link svg{ width:13px; height:13px; }

/* Voice call */
.sbe-sheet--voice .sbe-sheet-body{
  display:flex; flex-direction:column; align-items:center; justify-content:center;
  gap:12px; padding:24px 20px 18px; text-align:center;
  background:
    radial-gradient(120% 70% at 50% 0%, color-mix(in srgb, var(--sbai-accent, #6d5efc) 16%, transparent), transparent 70%);
}
.sbe-orb{
  --sbe-level:0;
  position:relative; width:150px; height:150px; margin:8px 0 6px;
}
.sbe-orb i, .sbe-orb b{ position:absolute; inset:0; border-radius:50%; }
.sbe-orb b{
  inset:28px;
  background: radial-gradient(circle at 35% 30%, #fff 0, color-mix(in srgb, var(--sbai-accent, #6d5efc) 55%, #fff) 30%, var(--sbai-accent, #6d5efc) 75%);
  box-shadow: 0 10px 40px -8px var(--sbai-accent, #6d5efc);
  transform: scale(calc(1 + var(--sbe-level) * .16));
  transition: transform .08s linear;
}
.sbe-orb i{
  border:2px solid color-mix(in srgb, var(--sbai-accent, #6d5efc) 40%, transparent);
  opacity:.0; transform:scale(.7);
}
.sbe-orb.is-hear i, .sbe-orb.is-talk i, .sbe-orb.is-wait i{ animation:sbeRing 2.4s ease-out infinite; }
.sbe-orb i:nth-child(2){ animation-delay:.8s !important; }
.sbe-orb i:nth-child(3){ animation-delay:1.6s !important; }
.sbe-orb.is-talk i{ border-color: color-mix(in srgb, var(--sbai-accent, #6d5efc) 70%, transparent); animation-duration:1.4s; }
.sbe-orb.is-wait b{ animation:sbeBreathe 1.6s ease-in-out infinite; }
.sbe-orb.is-err b{ filter:grayscale(1); opacity:.6; }
@keyframes sbeRing{ 0%{ opacity:.7; transform:scale(.72); } 100%{ opacity:0; transform:scale(1.08); } }
@keyframes sbeBreathe{ 0%,100%{ transform:scale(.94); } 50%{ transform:scale(1.04); } }
.sbe-v-state{ font-size:16px; font-weight:700; color:var(--sbe-text); min-height:22px; }
.sbe-v-time{ font-size:12px; color:var(--sbe-text-2); font-variant-numeric:tabular-nums; min-height:16px; }
.sbe-v-cap{
  min-height:44px; max-width:300px; font-size:13px; line-height:1.45; color:var(--sbe-text-2);
  display:-webkit-box; -webkit-line-clamp:3; -webkit-box-orient:vertical; overflow:hidden;
}
.sbe-v-cap.is-user{ font-style:italic; }
.sbe-v-btns{ display:flex; gap:12px; margin-top:4px; }
.sbe-v-btn{
  display:inline-flex; align-items:center; gap:8px; cursor:pointer;
  padding:11px 18px; border-radius:999px; border:1px solid var(--sbe-line);
  background:var(--sbe-card); color:var(--sbe-text); font:600 13px/1 inherit;
  transition: transform .15s ease, box-shadow .15s ease, background .15s ease;
}
.sbe-v-btn svg{ width:17px; height:17px; }
.sbe-v-btn:hover{ transform:translateY(-1px); box-shadow:0 8px 20px -10px rgba(0,0,0,.4); }
.sbe-v-btn.is-on{ background:var(--sbe-soft); }
.sbe-v-end{ background:#ef4444; border-color:#ef4444; color:#fff; }
.sbe-v-end:hover{ background:#dc2626; }
.sbe-v-fine{ margin:6px 0 0; font-size:11px; color:var(--sbe-text-2); max-width:280px; }

/* WooCommerce (2.15.0) ------------------------------------------- */
.sbai-bubble:has(> .sbe-products), .sbai-bubble:has(> .sbe-order){ background:transparent !important; border:0 !important; box-shadow:none !important; padding:0 !important; max-width:100% !important; width:100%; }
.sbe-products{ display:flex; gap:10px; overflow-x:auto; padding:2px 2px 6px; scroll-snap-type:x mandatory; -webkit-overflow-scrolling:touch; }
.sbe-prod{
  flex:0 0 172px; scroll-snap-align:start; display:flex; flex-direction:column; overflow:hidden;
  border-radius:14px; background:var(--sbe-card); border:1px solid var(--sbe-line);
}
.sbe-products > .sbe-prod:only-child{ flex-basis:100%; flex-direction:row; }
.sbe-products > .sbe-prod:only-child .sbe-prod-img{ width:110px; aspect-ratio:auto; flex-shrink:0; }
.sbe-prod-img{ display:block; aspect-ratio:4/3; background:var(--sbe-soft); overflow:hidden; }
.sbe-prod-img img{ width:100%; height:100%; object-fit:cover; display:block; transition:transform .3s ease; }
.sbe-prod:hover .sbe-prod-img img{ transform:scale(1.04); }
.sbe-prod-body{ display:flex; flex-direction:column; gap:6px; padding:10px 12px 12px; min-width:0; flex:1; }
.sbe-prod-name{ font-size:13px; font-weight:700; line-height:1.3; color:var(--sbe-text); text-decoration:none; display:-webkit-box; -webkit-line-clamp:2; -webkit-box-orient:vertical; overflow:hidden; }
.sbe-prod-name:hover{ color:var(--sbai-accent, #6d5efc); }
.sbe-prod-price{ display:flex; align-items:baseline; gap:6px; flex-wrap:wrap; font-size:13px; font-weight:700; color:var(--sbe-text); }
.sbe-prod-price s{ font-weight:500; font-size:12px; color:var(--sbe-text-2); }
.sbe-prod-price em{ font-style:normal; font-weight:600; font-size:11px; color:#dc2626; }
.sbe-prod-btn{ padding:8px 10px; font-size:12px; text-decoration:none; margin-top:auto; }
.sbe-prod-btn.is-done{ background:#16a34a; }
.sbe-prod-note{ font-size:11.5px; color:var(--sbe-text-2); min-height:0; }
.sbe-prod-note a{ color:var(--sbai-accent, #6d5efc); font-weight:700; }
.sbe-order{ gap:6px; }
.sbe-order-top{ display:flex; align-items:center; justify-content:space-between; gap:10px; }
.sbe-order-top b{ font-size:14px; color:var(--sbe-text); }
.sbe-order-status{ font-size:11px; font-weight:700; padding:3px 9px; border-radius:999px; background:var(--sbe-soft); color:var(--sbe-text); }
.sbe-order-status.is-completed{ background:rgba(22,163,74,.14); color:#15803d; }
.sbe-order-status.is-processing{ background:rgba(37,99,235,.14); color:#1d4ed8; }
.sbe-order-status.is-on-hold, .sbe-order-status.is-pending{ background:rgba(245,158,11,.16); color:#b45309; }
.sbe-order-status.is-cancelled, .sbe-order-status.is-failed, .sbe-order-status.is-refunded{ background:rgba(220,38,38,.12); color:#b91c1c; }
.sbai-theme-dark .sbe-order-status.is-completed{ color:#4ade80; }
.sbai-theme-dark .sbe-order-status.is-processing{ color:#93c5fd; }
.sbai-theme-dark .sbe-order-status.is-on-hold, .sbai-theme-dark .sbe-order-status.is-pending{ color:#fcd34d; }
.sbai-theme-dark .sbe-order-status.is-cancelled, .sbai-theme-dark .sbe-order-status.is-failed, .sbai-theme-dark .sbe-order-status.is-refunded{ color:#fca5a5; }
.sbe-order-line{ font-size:12.5px; color:var(--sbe-text-2); line-height:1.45; }
.sbe-order-link{ font-size:12.5px; font-weight:700; color:var(--sbai-accent, #6d5efc); text-decoration:none; }

/* Proactive message (2.14.0) ------------------------------------- */
.sbe-pro{
  position:absolute; right:0; bottom:calc(var(--sbai-launcher-size, 58px) + 14px);
  width:min(290px, calc(100vw - 32px)); z-index:5;
  opacity:0; transform:translateY(8px) scale(.98); transform-origin:bottom right;
  transition:opacity .22s ease, transform .3s cubic-bezier(.2,.9,.2,1);
}
.sbe-pro.is-left{ right:auto; left:0; transform-origin:bottom left; }
.sbai-mode-bar .sbe-pro{ bottom:calc(100% + 12px); }
.sbe-pro.is-on{ opacity:1; transform:none; }
.sbe-pro-msg{
  display:flex; flex-direction:column; align-items:flex-start; gap:8px; width:100%;
  text-align:left; cursor:pointer; padding:14px 34px 12px 16px; border-radius:16px;
  background:var(--sbe-card); color:var(--sbe-text); border:1px solid var(--sbe-line);
  box-shadow:0 18px 40px -16px rgba(17,24,39,.35), 0 2px 6px rgba(17,24,39,.06);
  font:500 14px/1.45 inherit;
}
.sbai-theme-dark .sbe-pro-msg{ box-shadow:0 18px 40px -14px rgba(0,0,0,.7); }
.sbe-pro-msg:hover{ border-color:color-mix(in srgb, var(--sbai-accent, #6d5efc) 45%, transparent); }
.sbe-pro-cta{ font-size:12px; font-weight:700; color:var(--sbai-accent, #6d5efc); }
.sbai-theme-dark .sbe-pro-cta{ color:color-mix(in srgb, var(--sbai-accent, #6d5efc) 55%, #fff); }
.sbe-pro-x{
  position:absolute; top:8px; right:8px; width:24px; height:24px; border-radius:8px; border:0; padding:0;
  display:flex; align-items:center; justify-content:center; cursor:pointer;
  background:transparent; color:var(--sbe-text-2);
}
.sbe-pro-x:hover{ background:var(--sbe-soft); color:var(--sbe-text); }
.sbe-pro-x svg{ width:10px; height:10px; }

@media (prefers-reduced-motion: reduce){
  .sbe-sheet, .sbe-pro, .sbe-orb b, .sbe-orb i, .sbe-live-banner i{ transition:none !important; animation:none !important; }
}